shipping & returns
SHIPPING POLICY
We use Royal Mail to deliver our parcels.
Standard Delivery - £2.50
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We keep our delivery charges at a super low price so that you don't have to fork out just to receive your new items.
Free Delivery over £30
At the moment, we do not offer Next Day Delivery but we do aim to dispatch our products within 3 days.
RETURN POLICY
We do not offer refunds for any wax melts that have been opened/used. If you are dissatisfied with the product, please let us know as early as possible and we can rectify the problem.
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We do offer exchanges for any unopened / non-personalised products but delivery must be paid by the customer.
PAYMENT METHOD
We currently offer payment via credit/debit card (WixPayments) or via Paypal. We are looking to add other forms of payment in the future.
WHOLESALE INQUIRIES
Please do not hesitate to email us regarding enquiries about selling our products as wholesale, or even if you would like to sell your products in our shop, we do encourage wholesale requests providing it fits with our Home Decor range.